MotorIQ
MotorIQ
SELL BUY
SELL BUY
Share:

Dealer Terms

The terms for MotorIQ Dealer Listings subscriptions, including billing, listing rules and privacy.

Version 2026-10. These terms apply to dealers who subscribe to MotorIQ Dealer Listings. By creating a dealer account you agree to them. If you don't agree, please don't sign up.

1. Who we are

MotorIQ (motoriq.co.za) is operated by [OPERATOR LEGAL NAME], registration number [REG NO], of [PHYSICAL ADDRESS] ("MotorIQ", "we", "us"). Contact: support@motoriq.co.za.

"You" or "the dealer" means the business that signs up and the person who creates the account on its behalf. The person signing up confirms they are authorised to bind the business to these terms.

2. The service

  • A dealer account on MotorIQ that lets you publish vehicle listings (cars, motorcycles, boats, electric vehicles and similar), a dealer page, and receive enquiries from buyers.
  • Unlimited listings and photos while your subscription is paid, subject to fair use and these terms.
  • MotorIQ is an advertising platform. We are not a party to any sale between you and a buyer, and we don't handle vehicles, deposits or payments between you and buyers.

3. Price, billing and cancellation

  • The subscription costs R399 per month. MotorIQ is not VAT registered, so no VAT is charged.
  • Billing is monthly in advance by debit or credit card through PayFast, starting on the day you subscribe, and repeats automatically each month until cancelled. PayFast's own terms apply to the payment.
  • There is no minimum term and no free trial. You can cancel at any time from the subscription page in your MotorIQ account, or by emailing support@motoriq.co.za. Cancellation stops future payments. Your listings stay live until the end of the month already paid for. We don't refund part-months.
  • If a payment fails, your listings stay live for a 3-day grace period after the paid month ends. After that they are hidden (not deleted) until you pay again.
  • We may change the price with at least 30 days' notice by email. The new price applies from your next billing date after the notice period. You can cancel before then.

4. Your listings

You are responsible for every listing you publish. Each listing must:

  • be for a real vehicle that you have in stock and are entitled to sell;
  • be accurate and not misleading, including price, year, mileage, condition, accident or flood history, and whether the vehicle is a code 3 rebuild or has outstanding finance;
  • show the total price the buyer will pay, or clearly state any extra costs;
  • include at least one genuine photo of the actual vehicle, which you own or have permission to use;
  • comply with the Consumer Protection Act, the Motor Industry Code of Conduct where it applies to you, and all other applicable laws;
  • be marked sold or removed promptly once the vehicle is sold or no longer available.

Not allowed: stolen or cloned vehicles, vehicles you can't legally sell, bait pricing, duplicate listings of the same vehicle, unrelated advertising, and offensive content.

5. Moderation

  • Your first 5 listings are reviewed by MotorIQ before they go live. After that, listings publish immediately but can still be reviewed at any time.
  • We may edit for formatting, reject, hide or remove any listing, or suspend an account, if we reasonably believe it breaks these terms or the law, or receive a credible complaint. Where practical we'll tell you why. Suspension for a serious breach does not entitle you to a refund.

6. Enquiries and your customers

  • Buyer enquiries are sent to the email and WhatsApp details on your account. Keep them up to date and respond to buyers within a reasonable time.
  • When a buyer contacts you, you become responsible for that buyer's personal information under the Protection of Personal Information Act (POPIA). Use it only to deal with the enquiry and any resulting sale, keep it secure, and don't add buyers to marketing lists without their consent.

7. Content licence

You keep ownership of your photos and descriptions. You give MotorIQ a non-exclusive, royalty-free licence to host, display, resize, and share them on MotorIQ, its social media accounts, newsletters and search or AI platforms, to promote your listings and MotorIQ, for as long as the listing is published and a reasonable time after.

8. Your account

  • Keep your login details private. You are responsible for activity on your account. Tell us immediately if you suspect unauthorised use.
  • You may give your login only to your own staff. Each person should ideally have their own login (ask us to add one).

9. Privacy (POPIA)

We process the personal information you give us (names, contact details, business details, login and payment status) to create and run your account, bill you, send service messages, prevent fraud, and meet legal obligations. Lawful grounds: performing our contract with you, our legitimate interests, and legal obligations.

  • Card and bank details are captured by PayFast, not by MotorIQ. We only receive a payment confirmation and a subscription reference.
  • We share information only with service providers who help us run MotorIQ (hosting, email, PayFast), under appropriate confidentiality, or where the law requires it.
  • Your dealer name, business contact details and listings are public by design.
  • We keep account and billing records for as long as your account is active and afterwards for as long as the law requires (generally 5 years for financial records).
  • You may ask to access, correct or delete your personal information, or object to processing, by contacting our Information Officer: [INFORMATION OFFICER NAME], [INFORMATION OFFICER EMAIL]. You may also complain to the Information Regulator (inforegulator.org.za).

Our full Privacy Policy also applies.

10. Availability and liability

  • We aim to keep MotorIQ available and fast, but we don't guarantee uninterrupted service, a number of views or enquiries, or any sales.
  • To the extent the law allows, MotorIQ is not liable for indirect or consequential loss, lost profits, or loss arising from dealings between you and buyers. Our total liability to you in any 12-month period is limited to the subscription fees you paid in that period.
  • You indemnify MotorIQ against claims arising from your listings, your vehicles, or your dealings with buyers.

11. Changes and termination

  • We may update these terms. We'll email you about material changes at least 14 days before they apply. Continuing to use the service after that means you accept them.
  • Either party may end the subscription as described in section 3. We may end it immediately for a serious or repeated breach.
  • On termination your listings are hidden. Ask us if you'd like your account data deleted.

12. General

These terms are governed by the laws of the Republic of South Africa. If any part is unenforceable, the rest still applies. Notices to you go to your account email. Notices to us go to support@motoriq.co.za. Electronic Communications and Transactions Act information: see section 1 for our name, registration number, address and contact details.

Ready to list your stock?
Create a dealer account